FAQ & Salon Policies

FAQ.

What Does Your Grooming Service Offer?

All dogs receive a 6-point animal grooming check, which involves the groomer thoroughly going over your pet and checking:

- Eyes - Ears - Nails - Skin & Coat - Teeth/Breath - Pads

Clients receive a health report card if any of the above are found to be abnormal. All dogs are bathed with their clip. There is NO clip only service.

We offer full clips, face/feet tail clips and bath/dry services.

Each service also includes nail clipping, ear cleaning (and plucking if requested) and is completed with a spritz of cologne (owners choice) and ear or collar bows. Little Things Suds N’ Snips considers Anal Gland Expressing a vet only job. NO Sedation is used at Little Things Suds N’ Snips

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Will my dog suit a Home Based Salon?

All dogs booked in at Little Things Suds N’ Snips will be assessed for temperament and sociability. As we are a home based, single groomer salon those dogs who show excessive noise or aggression will not be allowed to continue as clients. We respect that our business has neighbouring properties and do our utmost to keep the salon calm and quiet as much as possible.

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How long does my dog stay with you?

Our four legged clients are booked into pre booked appointment times for the day – these can be requested by our web or facebook page or by phoning 0408781023 (please note we are also a working farm so if you cannot get us by phone leave a message and we will call back asap). This allows us to have the flexibility to work with the dogs at their pace and if needed get anxious, elderly, young or ill animals in and out in the best time frame for them. As dogs are ready we have a text system in place to let owners know so they can go home as soon as they are groomed. We do not offer a day care service with our grooming so please know pups will not be kept at the salon for extended periods of time.

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Do you toilet the dogs while they are in your care?

We request, for the happiness and comfort of your dog, that they be toileted before entering the salon. However, all dogs are taken for a potty break after their grooming is finished while they wait for mum or dad to pick them up. Should your dog relieve itself on our house grounds – there is are bags and bin at the front entrance gate. Please clean up after your pet and do the neighbourly thing……

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Do you groom my breed of dog?

Some groomers specialize in certain breeds of dogs. At Little Things Suds N Snips we have not groomed all breeds of dogs but we have a thorough understanding of all ANKC recognized dog breeds and work with the owners to respect the dogs breed and coat and to adapt this to suit the individual dog’s temperament and lifestyle. Due to Health reasons we only take Small - Medium dogs as clients.

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How do you get him/her to just sit there?

Grooming should never be a horrible experience. We handle pets in a manner that creates a low stress environment. We talk to them and treat them as if they were our own pets and with a manner that we would want our pets to be treated. A low tone and stern ‘no’ is often all that is required to settle most dogs who are misbehaving. A lot of tolerance and many years of experience working with dogs enables us to read their body language and respond appropriately. We do not use sedatives.

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Do you offer hand stripping or scissoring?

Hand strip breeds require regular maintenance and coat care. Often, once owners understand the extra time and expense involved with hand stripping, or carding, they choose to use the more conventional grooming experience of clipping. However both Wire coat stripping and Gundog Breed Carding grooms are both skills Lesley has good working ability in. Information about this can be obtained by phoning Lesley on 0408781023. We do offer hand scissoring and all our grooms are scissor finished. If your dogs’ coat is to be kept longer than 1inch please contact Lesley to discuss costs and maintenance requirements.